Shipping Policy

At JIBBIN, every product is carefully packed and shipped from the United Kingdom. Most of our products are one-of-one and made from reclaimed materials, so we aim to dispatch every order as quickly as possible while ensuring it arrives safely.

 

Order Processing

Orders are usually dispatched within 1–3 business days.

During product drops, busy periods or holidays, processing times may be slightly longer. If there is a significant delay, we'll let you know as soon as possible.

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Tracking

All orders are sent using tracked delivery services. Once your order has been dispatched, you'll receive a confirmation email containing your tracking information.

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Customs & Import Duties

International orders may be subject to customs duties, taxes or import fees depending on your country's regulations. These charges are the responsibility of the customer and are not included in the shipping cost.

 

Delivery Times

Delivery estimates are provided as a guide and cannot be guaranteed. Delays caused by customs, postal services, weather or other circumstances outside our control may occasionally occur.

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Incorrect Addresses

Please ensure your shipping address is correct before placing your order.

If a parcel is returned to us due to an incorrect or incomplete address, the customer will be responsible for the cost of re-shipping the order.

 

Shipping Rates

Shipping is calculated automatically at checkout based on the total weight of your order.

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UK & Ireland

Estimated delivery: 2–3 business days

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Up to 1kg £3.99

1kg to 1.5kg £4.99

1.5 to 2kg £5.99

2kg to 2.5kg £6.99

5kg+ £7.99

Free shipping on orders over £75.

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Europe

Estimated delivery: 3–7 business days

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Up to 1kg £9.99

1kg to 2kg £14.99

2kg to 5kg £22.99

5kg+ £29.99

Free shipping on orders over £150.

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The Europe shipping region includes:

• All European Union (EU) member countries

• Norway

• Switzerland

• Iceland

• Liechtenstein

• Andorra

• Monaco

• San Marino

• Vatican City

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Rest of World

Estimated delivery: 5–10 business days

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Up to 1kg £14.99

1kg to 2kg £19.99

2kg to 5kg £24.99

5kg+ £29.99

Free shipping on orders over £160.

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Questions

If you have any questions about shipping, please get in touch through our contact page and we'll be happy to help. :)